Terms of Service

SkillRoad is operated by SkillRoad Inc., a Delaware corporation (“SkillRoad,” “we,” “us”). You can reach us anytime at legal@skillroad.ai.

These terms apply between you (or the organization you represent) and SkillRoad Inc. If you’re using the Services on behalf of an organization, you confirm you have authority to bind that organization to these terms.

You must be at least 18 years old and able to enter into a binding contract to use the Services.

You may not use the Services if you are barred from doing so under applicable law, or if you are competing with SkillRoad to build a substantially similar product.

You’re responsible for keeping your account credentials confidential and for everything that happens under your account. Tell us right away at security@skillroad.ai if you suspect unauthorized access.

You agree to provide accurate, current information and to keep it up to date. We may suspend or terminate accounts with inaccurate, outdated, or misleading information.

You retain ownership of any content, data, prompts, configurations, or other materials you submit to the Services (“Customer Data”).

You grant SkillRoad a worldwide, royalty-free license to host, process, transmit, and display Customer Data to operate the Services, fulfill our obligations, and improve the product. We will not use your Customer Data to train foundation models without your written consent.

You represent that you have all rights necessary to grant this license and that your Customer Data does not violate any third-party rights or applicable laws.

The Services let you deploy autonomous and assisted agents that take actions on your connected systems. You are responsible for the guardrails, approvals, and configurations you set, and for reviewing agent actions before they execute against any production system.

Outputs of generative models are probabilistic and may be inaccurate, incomplete, or offensive. You agree to evaluate outputs before relying on them, and you accept that SkillRoad isn’t liable for actions you allow agents to take on your behalf within the permissions you grant.

You agree not to: (a) reverse-engineer or attempt to extract the source code of the Services; (b) use the Services to send spam, malware, or harassing content; (c) interfere with the integrity or performance of the Services; (d) attempt to access another customer’s data without authorization; (e) use the Services for unlawful activity, including violation of intellectual property, privacy, or consumer-protection laws.

We may suspend access without notice if we reasonably believe your use violates these terms or poses a security or compliance risk.

The Services connect to third-party platforms (e.g., Meta, Google, TikTok, Stripe, Shopify, Slack, Snapchat). Your use of those platforms is governed by their respective terms. SkillRoad is not responsible for third-party content, behavior, or availability.

When you connect a third-party account, you authorize SkillRoad and the agents you deploy to take actions on that account within the permissions you grant.

Fees, billing cadence, and tier details are agreed in your order form or scoping summary. Unless your written agreement says otherwise, fees are due monthly in advance and non-refundable.

We may change pricing on renewal with at least 30 days’ notice. Continued use after a pricing change constitutes acceptance.

Each party agrees to protect the other’s confidential information with the same degree of care it uses for its own confidential information and never less than reasonable care.

Confidential information does not include information that is (a) publicly available without breach, (b) independently developed, or (c) required to be disclosed by law (with prompt notice to the other party where permitted).

SkillRoad and our licensors own all rights, title, and interest in and to the Services, including the underlying software, agents, models, designs, and documentation.

These terms grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the term of your subscription.

If you send us suggestions, ideas, or feedback about the Services, you grant SkillRoad a perpetual, royalty-free license to use them without restriction. We won’t identify you as the source without your consent.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS.

EACH PARTY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES YOU PAID TO SKILLROAD IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You will indemnify and hold SkillRoad harmless from any claims arising out of (a) your Customer Data, (b) your use of the Services in violation of these terms or applicable law, or (c) actions agents took on your behalf within the permissions you granted.

You may terminate your subscription as described in your order form. We may suspend or terminate access if you materially breach these terms and don’t cure within 14 days of written notice.

On termination, your right to use the Services ends. We will delete or return Customer Data on request, subject to our backup and legal-hold practices.

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and each party consents to personal jurisdiction there.

We may update these terms from time to time. If we make material changes, we’ll notify you by email or in-product notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.

Questions about these terms? Email us at legal@skillroad.ai. For security-related disclosures, write to security@skillroad.ai.